Delivery, returns & cancellation
Seller and contact details
These replacement levers are sold by Mark Seton, an individual based in Newcastleton, Scotland.
For product questions, delivery enquiries, cancellations, returns or complaints, email mark@markseton.co.uk or write to:
Mark Seton
Florida Steading
Newcastleton
Scottish Borders
TD9 0SF
United Kingdom
This is also the address for returned goods.
About the replacement levers
These are independently produced, black PA2200 nylon, 3D-printed replacement levers, rather than original Bronica parts. The camera shown in the photographs is not included.
The replacement is offered for the Bronica ETR-S and ETR-Si. A customer has reported fitting it to an SQ-Ai, with the lever protruding further than the original. That report is not a guarantee of compatibility across the SQ range. Please contact me before ordering if you are unsure about your camera or the fitting process.
Prices and payment
Replacement lever prices, including UK postage| Quantity | Total price, including UK postage |
|---|
| One lever | £6.00 |
| Two levers | £11.10 |
| Four levers | £18.00 |
Prices are in pounds sterling. Payment is taken through PayPal; any available card or guest-payment options are shown by PayPal at checkout.
The total payable will be shown before you complete payment. If I cannot fulfil an order, I will contact you and refund the payment promptly.
Delivery
Standard UK postage is free, with no separate charge added to the prices above.
For in-stock items, I aim to dispatch your order by post within three working days of receiving payment. Expected UK delivery is two to five working days after dispatch. Working days exclude weekends and public holidays.
Unless we agree a different delivery period, your order will be delivered within 30 days of the contract being made. If it is delayed or has not arrived, please contact me so I can put things right. This does not limit your legal rights if delivery is late. I remain responsible for goods until they reach you, or someone you nominate to receive them.
For delivery outside the UK, please contact me before paying. I will confirm whether delivery is available, the full price and the delivery arrangements before you decide whether to order. The standard checkout is for UK delivery only.
Cancelling or changing your mind
You may cancel before delivery or during the 14 calendar days starting the day after you receive your order, without giving a reason. If one order arrives in separate deliveries, the period starts after the last item arrives.
Tell me clearly that you want to cancel. Emailing mark@markseton.co.uk is convenient, but you may also write to the address above or use the optional form below. No particular form of words is required.
After telling me, send the goods back within 14 days. For a change-of-mind return, you pay the direct return postage. Please pack the levers carefully; keeping proof of posting is recommended.
I will refund the returned goods and any basic outbound delivery charge paid. Free outbound postage remains free: I will not deduct a notional postage charge or a restocking fee. Any premium delivery upgrade beyond the basic service is not refundable under a change-of-mind cancellation.
If the goods have been dispatched, I may wait for their return or evidence that you have sent them back. I will refund without undue delay and no later than 14 days after the earlier of receiving the goods or that evidence. If no goods need returning, I will refund within 14 days of your cancellation notice. Refunds use the original payment method unless we agree otherwise, without a refund-processing fee.
You can inspect the levers to establish their nature, characteristics and function. If handling beyond that reduces their value, I may make an appropriate deduction. Opening the packaging alone does not remove your cancellation rights. These standard replacement parts are not treated as personalised goods simply because they are 3D printed.
Faulty, damaged or incorrectly supplied goods
If a lever arrives damaged, is faulty, does not match its description or is not fit for an agreed purpose, contact me with your order details and a description of the problem. A photograph can help, but is not a condition of exercising your legal rights.
You normally have a short-term right to reject faulty goods for a refund within 30 days of delivery. After that, rights to repair or replacement, and in appropriate circumstances a price reduction or refund, can still apply. The 14-day change-of-mind period is not a deadline for reporting product faults.
I will cover reasonable return costs where goods are faulty, damaged or incorrectly supplied. Please contact me to arrange a suitable return method. Nothing in these terms takes away your statutory consumer rights.
Complaints and personal information
Please send any complaint to mark@markseton.co.uk, including enough information to identify your order. I will investigate and reply with proposed next steps.
Order and correspondence details are handled as explained in the website’s Privacy & Cookies notice. PayPal processes payment information under its own terms and privacy notice.
Optional cancellation form
Send to Mark Seton at the postal address above, or mark@markseton.co.uk. You may use another clear cancellation statement instead.
Please cancel my purchase of the following goods: ____________________
Order reference, if known: ____________________
Order date / delivery date: ____________________
Customer name: ____________________
Customer address: ____________________
Date: ____________________
Signature, for a paper cancellation only: ____________________